Asking the right questions before hiring a roofer helps you find qualified professionals and avoid costly mistakes. This comprehensive checklist covers all the essential questions you should ask, from basic credentials to project details, helping you make an informed decision and choose the right roofer for your project.
Licensing and Credentials Questions
Start with these essential credential questions:
- "Are you licensed in Florida?" - Verify they hold a valid Florida contractor's license
- "What's your license number?" - Get the number and verify it online
- "Are you insured?" - They should have both liability and workers' compensation
- "Can you provide proof of insurance?" - Request certificates directly from insurance company
- "How long have you been in business?" - Experience matters
- "Do you have any complaints or violations?" - Check their record
Never work with unlicensed or uninsured roofers.
Experience and Expertise Questions
Ask about their experience:
- "How many roofs have you installed in Florida?" - Local experience matters
- "Do you have experience with [your material type]?" - Material-specific experience
- "Are you trained on the materials you'll use?" - Manufacturer training is important
- "Have you worked on homes like mine?" - Similar project experience
- "Do you have experience with my type of roof?" - Specific roof type experience
- "Can you provide local references?" - Local references you can contact
Experience with Florida's climate and building codes is essential.
Project-Specific Questions
Ask about your specific project:
- "How long will the project take?" - Realistic timeline
- "What materials will you use?" - Specific brands and models
- "Will you handle permits and inspections?" - Permit responsibility
- "What's included in the estimate?" - Detailed breakdown
- "What's not included?" - Hidden costs
- "Who will be on-site supervising?" - Supervision details
- "What happens if there's bad weather?" - Weather delays
- "What's your cleanup process?" - Cleanup expectations
Get detailed answers to understand exactly what you're getting.
Warranty and Protection Questions
Ask about warranties and protection:
- "What warranties come with materials?" - Material warranty details
- "What workmanship warranty do you provide?" - Installation warranty
- "How long are warranties valid?" - Warranty periods
- "Are warranties transferable?" - If you sell your home
- "How do I file a warranty claim?" - Claim process
- "What's covered and what's not?" - Warranty coverage
Understand all warranty terms before signing.
Payment and Contract Questions
Ask about payment and contracts:
- "What's your payment schedule?" - Payment terms
- "How much is the deposit?" - Upfront payment
- "When is final payment due?" - Final payment timing
- "Do you provide lien waivers?" - Protection from liens
- "What's your cancellation policy?" - Contract terms
- "What happens if I'm not satisfied?" - Dispute resolution
- "Can I see a sample contract?" - Review contract terms
Never pay in full upfront. Typical schedule: 10-30% deposit, progress payments, 10-20% final payment.
Red Flags to Watch For
Be wary if roofer:
- Can't or won't provide license number
- Can't provide proof of insurance
- Pressures you to sign immediately
- Asks for large upfront payment (50%+)
- Uses high-pressure sales tactics
- Can't provide local references
- Has no online presence or reviews
- Shows up uninvited after storms
- Offers "too good to be true" prices
- Won't put things in writing
These are warning signs—walk away if you see them.
Frequently Asked Questions
What are the most important questions to ask a roofer?
The most important questions cover: licensing and insurance (verify credentials), experience (Florida and material-specific), project details (timeline, materials, permits), warranties (what's covered and for how long), and payment terms (schedule and amounts). Always verify licensing and insurance first.
Should I get everything in writing?
Yes, absolutely. Get all promises, warranties, timelines, materials, and payment terms in writing. Verbal promises don't count. A detailed contract protects you and ensures everyone understands expectations.
How many estimates should I get?
Get at least 2-3 estimates from different roofers. This helps you compare pricing, scope of work, materials, and professionalism. Don't just choose the lowest price—compare overall value.
What if a roofer can't answer my questions?
If a roofer can't or won't answer important questions, that's a red flag. Qualified, professional roofers should be able to answer questions about licensing, insurance, experience, and project details. Consider it a warning sign.
Should I ask about subcontractors?
Yes, ask if they use subcontractors and if so, verify subcontractors are also licensed and insured. You want to ensure everyone working on your roof is qualified and covered.
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